This policy applies to the Solvook Biz B2B inquiry service.
1. Purpose
BookIPs Co., Ltd. (“Company”) processes personal information to receive and respond to Solvook Biz business inquiries, identify the contact person, and review potential collaboration. We do not use data beyond the stated purposes without the required procedures.
2. Data we process
Required data: company/institution, contact name, work email, inquiry category and message. Mobile phone is optional. Submission ID, submission time, language, source path, consent time and consent-text version are also processed as operational records. Do not enter unnecessary sensitive information in the message.
3. Collection and retention
Data is collected when you submit the website inquiry form and consent. Inquiry and response records are retained for three years from the final response, then deleted without delay, unless a longer retention period is required by applicable law. You may refuse consent, but the inquiry form cannot be submitted without it.
4. Third-party disclosure
The Company does not disclose personal information to third parties unless separately consented to by you or required by law.
5. Processing entrustment and international transfer
For inquiry intake and storage, the Company uses Google Workspace, including Google Apps Script and Google Sheets, provided by Google LLC. Data recipient/processor: Google LLC; destination: United States; timing and method: transmitted over the internet when the inquiry form is submitted; data: company/institution, contact name, work email, optional mobile phone, inquiry category/message, and submission/consent records; purpose: inquiry intake, storage and reply support; retention: until three years from the final response or termination of the processing agreement, whichever comes first. You may refuse the international transfer, but then cannot submit the inquiry form. The Company supervises safe handling through relevant contractual arrangements.
6. Deletion
Personal information is deleted without delay when the retention period expires or the purpose is achieved. Electronic files are deleted to prevent recovery. Information required by law is stored separately for the applicable period.
7. Your rights
You may request access, correction, deletion, restriction of processing or withdrawal of consent. Send requests to biz@bookips.com; we will verify identity and respond under applicable law.
8. Security and automatic collection
Access to the inquiry sheet is restricted to authorized personnel, and inquiry data is separated from public news and logo data. The current inquiry form does not use analytics tools for advertising. Technical information such as server access records may be generated only as necessary to provide the service and meet legal requirements.
9. Changes
This policy takes effect on September 20, 2026. We will announce material changes and their effective date on this website.